You are here:
B2B Commerce | Get Returns Analysis
Provides an analysis of product returns for a store, including return rates, top returned products, reason breakdown, and monthly trend. Use this action to identify quality issues, improve product descriptions, and reduce return rates by understanding which products are most frequently returned and why, enabling you to take corrective actions such as updating product information, addressing quality concerns with suppliers, or refining sizing guides to minimize future returns and improve customer satisfaction. This action requires Salesforce Data Cloud.

