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          B2B Commerce | Get Segment Performance

          B2B Commerce | Get Segment Performance

          Compares customer segments (by country or behavior classification) for a specific store, returning revenue, orders, customers, AOV, growth compared with prior period, and revenue share. Use this action to understand how different customer segments contribute to your business by analyzing performance across geographic regions or behavioral groups, enabling you to identify high-value segments, customize marketing strategies and promotions to specific customer types, and allocate resources effectively to maximize growth in your most profitable segments. This action requires Salesforce Data Cloud.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
          User Permissions Needed  
          See Common User Access for Standard Agent Actions.

          Action Details

          API Name GetSegmentPerformance
          Reference Action Type Standard Action
          Does this action execute one or more prompt templates? No
          Required Setup Agentforce Skills for Merchandising for Commerce
           
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          Salesforce Help | Article