Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Agentforce and Einstein Generative AI
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Marketing | Get Marketing Engagement Activities

            You are here:

            1. Salesforce Help
            2. Docs
            3. Quickstart Your Einstein Generative AI Solution

            Marketing | Get Marketing Engagement Activities

            Retrieves engagement history for up to five leads or contacts to help sales team members personalize outreach and follow-ups. Each result includes recent activities such as email opens, clicks, and web visits with timestamps.

            Required Editions

            Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Growth or Advanced Edition and the Distributed Marketing and Alerts add-on and the Einstein for Sales, Einstein for Service, or Einstein Platform add-on.
            User Permissions Needed  
            See Common User Access for Standard Agent Actions.

            Action Details

            API Name GetEngagementActivites
            Reference Action Type Standard Action
            Does this action execute one or more prompt templates? No
            Required Setup Enable AI Features in Marketing Cloud
             
            Loading
            Salesforce Help | Article