Haalt de betrokkenheidshistorie op voor maximaal vijf leads of contactpersonen om verkoopteamleden te helpen contact en follow-ups te personaliseren. Elk resultaat omvat recente activiteiten zoals e-mail openen, klikken en webbezoeken met tijdstempels.
| Beschikbaar in: Salesforce Enterprise en Unlimited Edition met Marketing Cloud Growth of Advanced Edition en de uitbreiding Distributed Marketing and Alerts en de uitbreiding Einstein for Sales, Einstein for Service of Einstein Platform. |
| Vereiste gebruikersmachtigingen | |
|---|---|
| Zie Gemeenschappelijke gebruikerstoegang voor standaardagentacties. | |
| API-naam | GetEngagementActivites |
| Type verwijzingsactie | Standaardactie |
| Voert deze actie een of meer aanwijzingssjablonen uit? | Nee |
| Verplichte set-up | AI-voorzieningen inschakelen in Marketing Cloud |
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