Retrieves engagement history for up to five leads or contacts to help sales team members personalize outreach and follow-ups. Each result includes recent activities such as email opens, clicks, and web visits with timestamps.
| Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Growth or Advanced Edition and the Distributed Marketing and Alerts add-on and the Einstein for Sales, Einstein for Service, or Einstein Platform add-on. |
| User Permissions Needed | |
|---|---|
| See Common User Access for Standard Agent Actions. | |
| API Name | GetEngagementActivites |
| Reference Action Type | Standard Action |
| Does this action execute one or more prompt templates? | No |
| Required Setup | Enable AI Features in Marketing Cloud |
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