Recopila los detalles requeridos para programar una cita de servicio. Por ejemplo, si el usuario desea programar una cita, esta acción solicita detalles como la fecha, el subagente, el recurso de servicio, etc.
| Disponible en: Lightning Experience |
| Disponible en: Ediciones Enterprise y Unlimited con Foundations Edition o Agentforce 1 |
| Permisos de usuario necesarios | |
|---|---|
| Consulte Acceso de usuario común para acciones de agente estándar. | |
| Nombre de API | CollectAppointmentDetailsForScheduler |
| Tipo de acción de referencia | Flujo |
| Acción de referencia | collAppt |
| ¿Ejecuta esta acción una o más plantillas de solicitudes? | No |
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