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            Customize Excluded Domains for the Search the Web Agent Action

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            Customize Excluded Domains for the Search the Web Agent Action

            Limit web search results by excluding specific websites from the Search the Web agent action. Exclude the domains you don't want so your agents skip those sources and retrieve more relevant information.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
            User Permissions Needed  
            To build and manage Employee agents:

            Manage AI Agents

            OR

            Customize Application
            Note
            Note The Search the Web agent action isn't supported in Government Cloud.
            Note
            Note For existing agents, if you don't see Excluded Domains, re-add the Search the Web agent action to access it.

            Customize Excluded Domains

            Excluded domains determine which websites the Search the Web action leaves out of results.

            Important
            Important To make changes to your agent, it must be in a draft state. If your agent is committed, create a draft.
            Note
            Note These steps cover one way to set excluded domains in Agentforce Builder. You can also set the excluded domains in Script view.

            1. From the App Launcher, enter Agent, and select Agentforce Studio, and then click Agents.
            2. Select the agent that you use for web search. If you don't have a web search agent, click New Agent and create one.
            3. In the Explorer panel (1), expand Subagents (2) and select the General Web Search (3) subagent.
            4. Under Actions Available For Reasoning, expand Search The Web (4).
            5. Next to the Excluded Domains input, click the value dropdown (5), and then select Create a variable (6).
              To enter domains directly instead of using a variable, if the value shows Agent Populated, select Remove variable. Click the value again, select Empty String, and then enter the domains.
              Agentforce Builder showing the General Web Search subagent with Search the Web action expanded and Excluded Domains input highlighted
              The Create Custom Variable dialog opens.
            6. In the Create Custom Variable dialog, enter a name for the variable and configure the variable's settings.
            7. In the Default Value field, enter up to 10 excluded domains as a comma-separated list. For example: reddit.com, quora.com.
              Enter domains without http://, https://, or www. The action accepts these prefixes, but they aren't required.
              Create Custom Variable dialog with excludedDomains variable showing comma-separated domains in Default Value field
            8. Click Create.
            9. Save your changes.

            Customize Excluded Domains in the Legacy Builder

            1. From Setup, in the Quick Find box, enter Agents, and then select Agentforce Agents.
            2. Select the agent that you use for web search, and click Open in Builder. If you don't have a web search agent, click New Agent and create one.
            3. If your agent is active, deactivate it.
            4. In Agentforce Builder, open the General Web Search subagent. If you don't have the subagent, add it from the asset library.
            5. Select This Subagent's Actions.
            6. Select Search The Web.
            7. Click Edit Action.
            8. In the Inputs section, navigate to Excluded Domains, and enter up to 10 excluded domains as a comma-separated list in the Configuration Input field. For example: wikipedia.org, reddit.com.
              Enter domains without http://, https://, or www. The action accepts these prefixes, but they aren't required.
            9. Save the action.
             
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