Keyboard Shortcuts in Prompt Builder
Access common Prompt Builder actions quickly using keyboard shortcuts. All shortcuts work within the Block Editor.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations |
Navigation and editing shortcuts
Review these navigation and editing shortcuts.
Note If a browser extension or another application overrides a keyboard shortcut, or if you
configured that shortcut for a different action, the shortcut might not work in Prompt
Builder.
| Action | Windows | macOS | Description |
|---|---|---|---|
| Navigate between blocks | Up and down arrow keys | Up and down arrow keys | Move the cursor to the previous or next block. |
| Select all | Ctrl+a |
Cmd+a |
Select all content in a block or all blocks. |
| Copy | Ctrl+c |
Cmd+c |
Copy selected content or blocks. |
| Paste | Ctrl+v |
Cmd+v |
Paste content or blocks. |
| Cut | Ctrl+x |
Cmd+x |
Cut selected content or blocks. |
Quick insertion shortcuts
Review these quick insertion shortcuts.
| Action | Windows | macOS | Description |
|---|---|---|---|
| Insert block | / |
/ |
Open the command menu to insert conditional blocks, text blocks, and instructions. |
| Insert resource | @ |
@ |
Open the resource picker to insert merge fields. |
Template management shortcuts
Review these template management shortcuts.
| Action | Windows | macOS | Description |
|---|---|---|---|
| Save | Ctrl+s |
Cmd+s |
Save your prompt template. |
| Create a new version | Ctrl+Shift+S |
Cmd+Shift+S |
Save as a new template version. |
| Preview | Ctrl+Alt+p |
Cmd+Option+p |
Preview a sample response with test data. |
| Activate or deactivate | Ctrl+Alt+a |
Cmd+Option+a |
Toggle the template active state. |
Shortcut considerations
Review these shortcut considerations.
- Shortcuts work regardless of which UI element has focus within Prompt Builder.
- All shortcuts respect object-level and field-level security settings.
- If an action can't be completed (for example, Save is disabled because the version is already published and immutable), nothing happens.
- Browser-native shortcuts aren't triggered when using Prompt Builder shortcuts (for
example,
Ctrl+sdoesn't open the browser's save dialog).
Help and discovery shortcuts
Review these help and discovery shortcuts.
| Action | Windows | macOS | Description |
|---|---|---|---|
| View the shortcuts menu | Ctrl+/ |
Cmd+/ |
Open the full shortcuts reference window. |
Review the keyboard shortcuts help screen. Follow these guidelines to access the keyboard shortcuts help screen.
- Press
Ctrl+/(Windows or Linux) orCmd+/(macOS) to open the keyboard shortcuts help window. - The window displays all available shortcuts with platform-appropriate key labels.
- Close the window by pressing
Esc, clicking outside it, or clicking the close icon. - The help screen is also accessible from the overflow menu in the Prompt Builder header.
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