Loading
Ongoing maintenance for Salesforce HelpRead More
Get Started with B2C Commerce
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Anomaly Detection in Log Center

          Anomaly Detection in Log Center

          Identify performance regressions, operational issues, and suspicious activity from unusual patterns in Log Center. Log Center continuously analyzes incoming log data and compares the data with learned baseline behavior. When data deviates from the baseline and meets your thresholds, Log Center flags the anomaly. This topic applies to B2C Commerce. Use these guidelines to reduce false positives and improve detector accuracy.

          • Start with critical applications, such as authentication failures or error logs.
          • Start with a higher threshold, then adjust severity and confidence over time.
          • Review detector results regularly, and refine filters to show more relevant results.
          • Create separate detectors for different environments to avoid mixing baselines.

          The Log Center Anomaly Results window shows the detected anomalies over time. You can compare actual and expected trends, and open related logs for investigation.

          Anomaly Detection Results in Log Center
          Field Description
          Severity

          Severity score and category predicted by the model, from 0.0 to 1.0. Higher values indicate more severe anomalies.

          Severity ranges:

          • 0.0 (no anomaly)
          • 0.1–0.3 (low)
          • 0.4–0.6 (medium)
          • 0.7–0.9 (high)
          • 1.0 (maximum)

          Severity also maps to chart and table colors:

          • Red (high)
          • Orange (medium)
          • Blue (low)
          • Green (normal)
          Confidence

          Model confidence score, from 0.0 to 1.0, indicating that the behavior is anomalous. Higher values indicate higher confidence.

          Typical ranges:

          • 0.0–0.3 (low)
          • 0.4–0.6 (medium)
          • 0.7–1.0 (high)
          Actual

          Observed value for the metric or trend at the time of the anomaly.

          Expected

          Predicted value for the metric or trend at the time of the anomaly.

          Deviation

          Difference between the actual and expected values.

          If you need help with validating a detector strategy, tuning thresholds, or troubleshooting results, contact your Salesforce admin or open a support case.

           
          Loading
          Salesforce Help | Article