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            Import Feeds

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            1. Salesforce Help
            2. Docs
            3. B2C Commerce for Merchandisers and Administrators

            Import Feeds

            To import active data into other instances, upload it in the production instance and then import it into another instance.

            To import a feed, you must have first created a feed definition and a feed file.

            Important
            Important You can't import files created through active data export. The active data export files contain more data than can be imported through feeds.

            Before importing, make sure that:

            • Active Data tracking is enabled for your site.
            • Products exist in PalDB. Make sure products have PalDB entries (created through customer activity when tracking is enabled) before importing custom attributes.

            You can also automate the feed import.

            Warning
            Warning

            Data Loss Risk: Active Data feed imports use REPLACE mode. Attributes not included in your feed file are permanently deleted. Always verify that your feed file contains all attributes you want to retain.

            For more information, see Import Modes in B2C Commerce.

            1. Click App Launcher App Launcher, and then select Merchant Tools | Online Marketing | Active Data | Import & Export.
            2. On the Import & Export page, click Upload.
              You can't import a file into the Salesforce B2C Commerce database without first uploading it.
            3. Locate the file using the Browse button and then click Upload.
            4. On the Manage Import Files page, click << Back.
            5. On the Active Data Import & Export page, click Import.
            6. On the Active Data Import - Select File page, select the file you want to import and click Next.
            7. On the Active Data Import - Validate File page, if the validation finishes successfully, the Import File Content section appears beneath the Validation Status section.

              Periodically click refreshto see if the validation has finished. Click the link on the page, not the refresh function of your browser.

              If you have errors or your file doesn't validate correctly, the page shows logging information to help you fix your file. If you need additional information, click the Administration | Site Development | Development Setup | Log Files link to view the log files.

            8. Click Import.
              When your file has imported, the Import page opens with the results of the import listed.

            Sometimes your file can import with data errors, as indicated in the Status column of the dialog. To view these errors, click the file name link.

            To confirm that your data has imported successfully, check your active data attributes.

             
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