Loading
Salesforce Enforces New Security Requirements in Summer 2026Read More
Get Started with B2C Commerce
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Log Center Alerts in B2C Commerce

          Log Center Alerts in B2C Commerce

          Monitor custom alerts across all Log Center data sources from a centralized interface. Configure notifications to identify application performance degradations before they affect your users. Route alerts in real time via email, Slack, and PagerDuty to help your teams respond to critical system events.

          Alert Management
          • Log Center Alert Types in B2C Commerce
            To determine the best method for monitoring your environment, review the available alert types in this table.
          • Create a Log Center Alert
            Monitor conditions and send notifications. Catch behavioral anomalies early, get notified when a log delivery pipeline fails, or create an alert for a specific incident.
          • Create a Slack Channel for Log Center Alerts
            To keep your teams aligned during incidents, set up Slack notifications in B2C Commerce.
          • Create a PagerDuty Channel for Log Center Alerts
            For on-call escalation and incident management, set up PagerDuty notifications in B2C Commerce. When you route Log Center notifications in B2C Commerce to PagerDuty, the alert's state lifecycle is mapped to a specific PagerDuty action and severity. Each alert monitor uses a unique deduplication key, so repeated triggers update the existing open incident instead of creating duplicate incidents.
          • How Notification Channels Respond to Alert States
            How a notification channel in B2C Commerce responds to an alert is based on the alert state. An anomaly detection alert fires once when an anomaly is detected and doesn’t track whether a condition persists or is cleared.
          • Access Control for Log Center Alerts
            Verify that your role allows alert creation and management.
          • Troubleshoot Log Center Alerts
            If you’re missing Log Center notifications in B2C Commerce, check these likely causes and fixes.
           
          Loading
          Salesforce Help | Article