Manage Payment Methods for B2C Commerce
Manage Checkout and Express Checkout payment methods for your Storefront Reference Architecture (Salesforce Reference Architecture (SFRA)) or Composable Storefront site.
Required Editions
| Available in: B2C Commerce |
Activate Payment Methods
Activate the payment methods that you want to offer shoppers in your storefront.
-
In Business Manager, click App Launcher
, and then select Merchant Tools | Site | Ordering | Salesforce Payments.
-
Click Configure and select the payment methods you want to
offer.
Select Checkout, Express Checkout, or both. Before activating Express Checkout, see Express Checkout Considerations for B2C Commerce.
-
Click Next.
If you activate Express Checkout, B2C Commerce enables the credit card payment method for Express Checkout transactions. Many Express Checkout payment methods, such as Apple Pay and Google Pay, use credit cards. Enabling Express Checkout has no effect on the methods enabled for Checkout.
- Click Activate.
Configure Payment Methods
Configure which payment methods you want to offer shoppers for Checkout and Express Checkout in your storefront.
-
In Business Manager, click App Launcher , and then select Merchant Tools | Site | Ordering | Salesforce Payments.
- Select a payment zone.
- In the Configured Payment Methods menu, select Edit.
-
Choose which payment methods you want to offer.
You must offer at least one Checkout payment method. You can deselect all Express Checkout payment methods. Your site can use multiple currencies. During checkout, payment is based on the currency of the shopper’s basket. See Multi-Currency Sites in B2C Commerce.
- Save your changes.
Organize Payment Methods
Arrange the sequence of payment methods to highlight preferred options for your shoppers during the checkout process.
The payment methods available in your store depend on the plug-in cartridge for the Salesforce Payments integration and whether your store uses the Stripe or Adyen payment gateway.
-
In Business Manager, click App Launcher , and then select Merchant Tools | Site | Ordering | Salesforce Payments.
- Select a payment zone.
- In the Configured Payment Methods menu, select Edit.
-
Choose which payment methods you want to offer.
You must offer at least one Checkout payment method. You can deselect all Express Checkout payment methods. Your site can use multiple currencies. During checkout, payment is based on the currency of the shopper’s basket. See Multi-Currency Sites in B2C Commerce.
- Save your changes.
- Drag the items in the list into your preferred order.
- Repeat these steps for each payment zone.
Deactivate a Payment Method
-
In Business Manager, click App Launcher , and then select Merchant Tools | Site | Ordering | Salesforce Payments.
- Click Configure and select the payment method you want to deactivate.
-
Click Next.
When you deactivate Checkout on a site, shopper payment information doesn't migrate between B2C Commerce and Stripe or Adyen. Any payment account information that Stripe or Adyen stored before the site was deactivated isn't available or viewable in the registered shopper’s account on the storefront.
-
Confirm and click Deactivate.
You can't activate one checkout method and deactivate the other checkout method at the same time.
- To reactivate a payment method, repeat the activation process.
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