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Install a Shopper Notification Channel Flow and Template
Channel settings vary by notification type. For example, the channel settings for Abandoned Cart Notification are different from the settings for Post Order Notification. Specify the channels to use.
- In the B2C Commerce navigation sidebar, select .
- In a notification tile, click Get Started.
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If you're setting up the Abandoned Cart notification, click Add
Details.
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Enter your site's shopping cart URL.
After you enable channels and want to change this URL, you must change it in the channel template.
- If you've enabled Personalization and want to include personalized recommendations in the notification, select Include recommendations in email notifications.
- Click Enable Channels.
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Enter your site's shopping cart URL.
- For each channel that you want to use, select Install flow and template.
- Configure the settings for each channel.
- Click Save.

