You are here:
Prerequisites for B2C Commerce with Agentforce Marketing
Before you can use B2C Commerce with Agentforce Marketing, configure the required Salesforce apps and features.
- Data 360 for B2C
Commerce
For non-production setup, see Using Non-Production B2C Commerce Environments with Data 360.
- Ingest your B2C Commerce domain, analytical, and engagement event data into Data 360. See Ingesting B2C Commerce Data into Data 360.
- Marketing Cloud Next
- Install and Deploy Data Streams for Marketing Cloud Next
Connect B2C Commerce to Salesforce
Use the Salesforce Connection page to enable data exchange between your B2C Commerce instance and a dedicated Salesforce org.
Map B2C Commerce Sites to Data 360 Data Spaces
A data space partitions your data for profile unification, insights, and marketing in Data 360. In Data 360, create a separate data space for each B2C Commerce site. Then in B2C Commerce, map each site to its corresponding Data 360 data space.
In Data 360, create your data spaces. See About Data Spaces.
-
Click App Launcher
, and then select .
-
In the dropdown, select the data space that corresponds to the currently selected
site.
Warning You can’t change data space mappings after they’ve been saved. - Click Save.
Complete this process for any other sites that will use B2C Commerce with Agentforce Marketing features.
