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          About the Trusted IP Migration to web application firewall (WAF) Custom Rules

          About the Trusted IP Migration to web application firewall (WAF) Custom Rules

          Learn how Salesforce automatically migrates your legacy Trusted IP configurations to WAF Custom Rules and Managed IP Address Lists, and how to verify your migrated configuration.

          What Is Changing

          The legacy Trusted IP configuration — previously managed via the Firewall tab in the zone settings slider — is being replaced by two components in the new Realm Security Rules tab:

          • Managed IP Address Lists: Named lists of trusted IP addresses or CIDR ranges, scoped at the account (realm) level or zone level.
          • Custom Firewall Rules with skip actions: Rules that reference your IP address lists and specify which security checks to bypass for traffic from trusted sources.

          This change is part of the broader migration of eCDN zone configuration settings to the new LWC-based Configure Zones interface in Business Manager.

          What Salesforce Does Automatically

          Salesforce automatically migrates your existing Trusted IP configurations to the new format. You do not need to recreate your trusted IP lists manually. After migration:

          • Your existing account-level Trusted IP groups become account-level Managed IP Address Lists with associated Custom Firewall Rules in the Realm Security Rules tab.
          • Your existing zone-level Trusted IP groups become zone-level Managed IP Address Lists with associated Custom Firewall Rules.
          • List names are derived from the notes field of your legacy access rules. The system converts the label to a lowercase slug, replacing non-alphanumeric characters with underscores, and prepends customer_. For example:
            • A group labeled TrustedVPN becomes customer_trustedvpn
            • A group labeled Support-Team VPN becomes customer_support_team_vpn
            • A group with no label becomes customer_ with no suffix
          • Migration is idempotent. If the migration process runs more than once, existing migrated rules are detected and not duplicated. You do not need to take any action to prevent double migration.
          Tip
          Tip After migration, verify that your lists and rules appear correctly in the Realm Security Rules tab in Business Manager. See Realm Security Rules for eCDN Zones.

          How Behavior Changes

          The core purpose — making sure that traffic from trusted IP addresses is not blocked — is preserved. The mechanisms that implement it are more targeted in the new model.

          Security Check Legacy behavior (Trusted IP groups) New behavior (WAF Custom Rules + skip actions)
          Custom firewall rules Bypassed Bypassed
          WAF managed rules Bypassed Bypassed
          Rate limiting rules Bypassed Bypassed
          DDoS Layer 7 protections Bypassed Automatically adjusted (sensitivity reduced for trusted sources). No additional configuration required.
          Bot management Bypassed Not bypassed by default. Evaluate whether your use case requires this and configure accordingly.

          DDoS Layer 7 Override Details

          When an account has account-level (realm-level) trusted IP lists configured, Salesforce automatically applies DDoS Layer 7 overrides on all eligible zones. These overrides are separate from the skip rule applied to custom firewall rules, WAF rules, and rate limiting rules. They are set to sensitivity_level: off and action: log to prevent false-positive challenges on legitimate high-volume traffic from trusted sources.

          The following Cloudflare DDoS managed rules are automatically overridden:

          Rule ID Description
          0b1e17bd25c74e38834f19043486aee1 Unusual headers/URI path signature #1
          466d6c2e8ba74459a2670e91e269dfd6 Unusual headers/URI path signature #56
          12b9aecf1f6245b29d7e842bf35a42a0 Unusual headers/URI path signature #57
          6e3ccc23900c428e8ec0fb8a3a679c52 Requests from known bad sources
          d38bbe6dc925461ca4e47e4cecd68c61 High request rate to search endpoints
          0a07c24f3cd44a57a5c19b73d2f294d7 Requests trying to impersonate browsers
          Important
          Important DDoS Layer 7 overrides apply to all eligible zone types when an account has account-level trusted IPs — including Proxy, Legacy, Default Domain, BM, and Shopper Commerce API (SCAPI) zones. This is broader than zone-level skip rules, which do not apply to BM and SCAPI zones.

          Zone Type Eligibility

          The following zone types support Realm Security Rules (same as legacy Trusted IP support):

          • Proxy zones
          • Legacy zones (custom vanity domains)
          • Default Domain zones

          Feature Switch

          Realm Security Rules are controlled by a feature switch in Business Manager. When the Enable eCDN Trusted IP Migration feature switch is enabled, the Security Rules tab with the Managed IP Address Lists and Custom Firewall Rules functionality becomes available in the Configure Zones interface. Contact your Salesforce account team if this tab is not visible in your organization.

           
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