Turn On the Product Feed for OpenAI

Also make sure that you:

• Meet the Prerequisites
• Connect to OpenAI
• Review and configure field mappings

Note The Enable Daily Feed Sync toggle doesn't appear until you connect to OpenAI.

The Enable Daily Feed Sync toggle controls whether the Einstein feed generation job generates and uploads your product feed to OpenAI. When turned on, B2C Commerce generates the feed daily and uploads it automatically.

When the product feed sync to OpenAI is turned on, the Einstein feed generation job generates your product feed according to its schedule and uploads it to OpenAI via Secure File Transfer Protocol (SFTP).

The job writes the feed to the impex folder as one or more shard files, where each shard contains up to 500,000 products. There's no limit on the number of shards. In the impex folder, the shard files use the naming pattern catalog-snapshot-<locale>-<timestamp>.shard_<nnn>.csv.gz, where <locale> is the feed locale (such as en_US), <timestamp> is the feed run time in the format yyyyMMddHHmmss, and <nnn> is the three-digit shard number (001, 002, and so on). The job also writes a manifest file named manifest-<locale>-<timestamp>.json to the same folder that lists every shard file and the total product count.

The job writes the feed files and manifest to the impex folder at /src/feeds/openai/<site>/. Delta (incremental) runs write to a delta subfolder in the same location. To view the files, in Business Manager, click App Launcher, select Administration | Site Development | Development Setup, click Import/Export, and then open src/feeds/openai/<site>/.

Note The feed file names in the impex folder differ from the file names that OpenAI receives. When the job uploads the feed over SFTP, it renames each shard to sf-<tenant>-<site>-snapshot.shard_<nnn>.csv.gz and adds an empty __COMPLETE marker file to indicate that all shards are uploaded. When you review the feed locally, look for the catalog-snapshot- file names.

Manual Review Mode: To generate and review the feed without uploading it to OpenAI, turn off the Enable OpenAI Feed SFTP Upload feature switch. With this switch turned off, the job generates the feed and writes it to the impex folder, but doesn't upload it to OpenAI. Review the catalog-snapshot-<locale>-<timestamp>.shard_<nnn>.csv.gz shard files and the manifest-<locale>-<timestamp>.json file at /src/feeds/openai/<site>/. Once you're satisfied with the feed configuration, turn the switch back on to allow uploads.

To access the feature switch, click App Launcher , and then select Administration | Global Preferences | Feature Switches. Search for "OpenAI".