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Preview the Product Feed

Preview the Product Feed

Open the Product Feed Preview to verify your field mappings, identify B2C Commerce products with missing required fields, and download a sample CSV before turning on the daily feed sync.

Before you preview the feed, set up the integration for your site:

For an explanation of how the preview works and what's excluded, see About the Product Feed Preview.

  1. Click App Launcher App Launcher, and then select Merchant Tools | Site | AI & Social Integrations, and then select your channel (OpenAI or Google).
  2. Click Catalog.
  3. In the Field Mapping section, click Preview.

    The Product Field Mapping Preview opens. No products are shown until you search.

  4. Optional: (Non-production environments only) If the preview reports that product URLs aren't visible, click Enter Hostname, type your storefront hostname, and click Save.

    For example: https://staging.example.com. The hostname is used to construct the product URL column for each product. See About the Product Feed Preview.

  5. In the search field, type a product name or one or more product IDs.

    The search field is an autocomplete, so you don't need to press Enter. B2C Commerce updates results as you type. The search supports two modes:

    • By product name: Substring match. Enter one product name at a time.
    • By product ID: Exact match. Enter up to 20 product IDs as a comma-separated list.

    The preview shows the resolved feed values for each matching product, which are the same values that the daily feed sync sends to the channel partner. If no products match, the preview shows No results and lists the reasons that products can be excluded.

  6. Optional: To see variants for a master product, click the master product row to expand it.

    The preview shows up to 100 variants per master product.

  7. Optional: To see field errors for a row, hover over the error icon at the start of the row.

    B2C Commerce shows which required fields are missing or invalid for that product.

  8. Optional: To download a CSV file of the data currently shown in the preview, click Download Sample.
  9. Optional: To fix errors, go back to the Field Mapping section on the Catalog tab, configure the missing or invalid field, and then re-open the preview to verify the fix.

The preview shows the resolved feed values that the daily feed sync sends to the channel partner. After the preview shows no errors and the data matches your expectations, turn on the daily feed sync. For the OpenAI feed, see Turn On the Product Feed for OpenAI. For the Google feed, see Turn On the Product Feed for Google.

You can return to the preview at any time to verify changes. For example, verify the feed after adding a custom attribute, after changing a filter rule, or after a catalog update.

 
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