Agentforce Commerce Client for Messaging

Prerequisites

Before you install the Commerce Client, Create a B2C Shopper Agent Using the Automated Setup. Also, record these connection settings for your storefront.

• In your Salesforce org, to locate the required settings, go to Setup . Go to Embedded Service Deployments, select the name of your deployment, and in the Code Snippet tile, click Install Code Snippet. The code snippet includes these values.

  <script type='text/javascript'>
     function initEmbeddedMessaging() {
       try {
  embeddedservice_bootstrap.settings.language = 'en_US'; // For example, enter 'en' or 'en-US'
  
     embeddedservice_bootstrap.init(
         '00XXX0000011xsn',
         'My_Site',
         'https://q3sdb1504032026zs3.test2.my.pc-rnd.site.com/ESWHeadlessNTOSite1780298881333',
        {
           scrt2URL: 'https://aafdv12345zs1.test2.my.pc-rnd.salesforce-scrt.com'
        }
  );
  

  • SCRT2 URL
  • Salesforce org ID
  • Embedded service developer name
• In B2C Commerce, locate these settings.
  • Organization ID. Go to Administration | Site Development | Salesforce Commerce API Settings.
  • Site ID. Go to Administration | Sites | Manage Sites | site_name. Record the ID value.

Commerce Client Setup for Your Storefront Type

The deployment steps for the Commerce Client depend on your storefront type. For an overview of the Commerce Client and how to customize it, see the Commerce Client guide. The table lists specific storefront instructions.