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B2C Shopper Agent Large Language Model Support
Understand supported large language models (LLMs) from multiple providers for embedded features, such as Prompt Builder, including Salesforce-managed models available out of the box. Learn how to bring your own model (BYOLLM) using AI Models (formerly Einstein Studio).
| Model Provider | Model Family | Version | Usage Type | Model Regions | Notes |
|---|---|---|---|---|---|
| OpenAI and Azure OpenAI | GPT-4.1 | gpt-4.1-2025-04-14 | Standard Prompts | OpenAI: United States Azure OpenAI: Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Singapore, Sweden, United Kingdom, United States |
See Geo-Aware Routing for OpenAI and Azure OpenAI. |
| Vertex AI (Google) | Gemini 3.5 Flash | gemini-3.5-flash-2026-05-19 | Basic Prompts | India, Japan, Netherlands, Singapore, United States | See Geo-Aware Routing for Gemini. |
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