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B2C Shopper Agent Subagent and Action Support

B2C Shopper Agent Subagent and Action Support

The Shopper Agent can't use these subagents and actions available in Agentforce Builder.

Unsupported subagents:

  • General CRM
  • Single Record Summary

Unsupported agent actions:

  • Identify Object by Name
  • Identify Record by Name
  • Query Records
  • Query Records With Aggregate
  • Summarize Record
  • Draft or Revise Email
  • Update Record Fields
  • Extract Fields And Values From User Input
 
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