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Configure Enhanced Chat for the Salesforce Reference Architecture (SFRA) Storefront
To display the live chat button appears on your storefront product pages, put the Embedded Services Deployment code snippet into your site preferences. The code snippet is automatically generated when you set up your messaging channel.
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Click App Launcher
, and then select .
- Set Enable Shopper Agent Experience to Yes.
- Enter the Commerce Organization ID.
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In Embedded Messaging for In-App and Web Code Snippet, paste the
code snippet from your Salesforce org's Enhanced Chat deployment.
To locate the code snippet, go to .
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