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            Guidelines for Managing Your Personal Chatter Email Settings

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            Guidelines for Managing Your Personal Chatter Email Settings

            Control the number of Chatter emails that you receive by choosing your most important feeds. And set the best frequency for personal and group digests.

            Required Editions

            Available in: Salesforce Classic and Lightning Experience
            Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, Developer, and Contact Manager Editions

            Email Me When Someone

            Be choosy about your personal email settings. Make selections that help you stay on top of important discussions without becoming overwhelmed by too much email.

            Option Most Important Recommendations and Notes
            Follows me   If you’re not already following the person, you can click a link in the email to start following your new follower.
            Posts on my profile Checkmark People approach you directly by posting questions or information on your profile, so make sure that you get notified.
            Shares a post I made   This setting applies only to posts shared in Salesforce Classic. Posts shared in Lightning Experience don’t trigger an email notification.
            Likes or upvotes my post or comment   Upvote notifications are only available in orgs with upvote functionality enabled.
            Comments on my status or a change I made   This setting provides notification for actions taken on feed tracked changes. A feed tracked change is a change that you make on a Salesforce record that triggers an automatic post to your Chatter feed. Enabling this option notifies you when someone comments on the automatic post.
            Comments on a post on my profile    
            Comments after me   After you commented on an item, get notifications for comments after yours.
            Comments on an item I bookmarked   If you use bookmarks to track items that you’re interested in, get notified each time someone comments on that item. If you typically use likes to track items of interest, then this option is less important.
            Comments on an item I like Checkmark When you like a post, you can get notifications for the comments that come in. You don't receive notifications after liking a comment.
            Mentions me in a post Checkmark People use mentions to ask for your input and draw you into discussions, so make sure that you get notified.
            Mentions me in a comment Checkmark Checkmark People use mentions to ask for your input and draw you into discussions, so make sure that you get notified.
            Sends me a message Checkmark

            Get Sends me a message notifications when people send you private Chatter messages, including notifications about files that have been shared with you.

            Endorses me on a topic    

            Set Frequency for Personal Digest

            Option Recommended Recommendations and Notes
            Daily Checkmark Daily digests include the 50 latest posts from the previous day and the three latest comments on each post.
            Weekly   Weekly digests include the 50 latest posts from the week and the three latest comments on each post.
            Limited   Limited means less than weekly. If you’re selective about the options in the “Email me when someone” section, try Limited to reduce your number of personal digests.

            Personal digests aren’t supported in communities.

            Set Default Frequency for Groups I Join

            Changing the default frequency for groups you join doesn’t affect the groups you already belong to.

            Option Recommended Recommendations and Notes
            Email on every post   In communities, the Email on every post option is disabled after more than 10,000 members choose this setting for the group. All members who had this option selected are automatically switched to Daily digests.
            Daily digests   Daily digests include the 50 latest posts from the previous day and the three latest comments on each post.
            Weekly digests   Weekly digests include the 50 latest posts from the week and the three latest comments on each post.
            Limited Checkmark Limited means less than weekly. Keep this default setting for all new groups. You can change to more frequent notifications for groups that you expect to monitor and contribute to actively. If your org has the Send announcement emails permission enabled, you still receive some Group emails.
            Note
            Note Users can choose the notification frequency after they start following a group, or an admin can set the frequency for all users using Data Loader. For more information about using Data Loader to change email frequency, see Set the default group notification email and its frequency via Data Loader.

            See Also

             
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