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Invite People to Join Chatter
If enabled by your administrator, you can invite people to use Chatter who also work for your company but don't have Salesforce licenses.
Required Editions
| Available in: Salesforce Classic |
| Available in: Essentials, Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To invite people to Chatter: | Allow Invitations |
Invited users can view profiles, post on their feed, and join groups, but they can't see your Salesforce data or records.
You can invite users from the People tab or when adding members to a group.
Also, you can add customers to private groups that you own or manage.
To invite people to Chatter:
- On the Chatter page, click Invite
Coworkers!.
Note You can invite only people with email addresses in your company's domains.Portal users can't send invitations.
- To send invitations from Chatter, enter email addresses and click Send.
- To send invitations using your own email account, click
send your own email invitation.
If you have set a default email client, an email with an invitation link opens in your mail program. Otherwise, you see an invitation link that you can copy and paste into an email.
You can also invite coworkers to join a public group, even if they don't use Chatter yet. Owners and managers of private groups can send invitations. If customer invitations are enabled, owners and managers can also invite customers. When someone accepts an invitation to join the group, they join Chatter as well.
- Click the Groups tab, and click a group name.
- In the Manage Members section on the group detail page, click +
Add next to a member’s name to add them to the group. You can also
search for members.
If you’re the group owner or manager, you can also click Add/Remove Members, then click Invite them to Salesforce Chatter!.
- Enter email addresses, and click Send.
A user has up to 60 days to accept an invitation to join Chatter. If during that time, an administrator deselects Allow Invitations or removes the user's domain from the list, the user can't accept the invitation.
When delegated authentication single sign-on is enabled in your organization, invited users bypass the password registration page. If their username exists, they can’t accept the invitation.

