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Salesforce Order Management
Configure Commerce Delivery Service for B2C Commerce

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Configure Commerce Delivery Service for B2C Commerce

Configure the Commerce Delivery Service (CDS) Commerce App to forecast delivery dates using your fulfillment locations, real-time inventory, processing and cutoff times, and carrier transit times. The estimated delivery dates appear on the Checkout and Product Detail pages on your Storefront Next site.

Required Editions

View supported editions.

Prerequisites

  1. From Setup, in the Quick Find box, enter Order Management.
  2. Under Feature Settings | Order Management, select Setup and turn on Delivery Estimation Service.
  3. Assign at least one of these Order Management permission sets to each user who sets up or uses delivery estimation.
    • Order Management Agent
    • Order Management Operations Manager
    • Order Management Shopper
  4. Set up a managed shipping carrier and method so that CDS has carrier transit times for each location.
  5. Create a delivery estimation.
    Select a channel, location group, and routing type, and set the processing time and business hours that define your eligible shipping days and order cutoff time. See Set Up a Delivery Estimation.
  6. Connect the Delivery Estimation Service to your B2C Commerce instance.
  7. Connect the Commerce Delivery Service to your B2C store.
  8. To push your configuration to Commerce Delivery Service, enable and sync the delivery estimation.
 
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