Advanced Configurations for Point of Sale

Take your setup further by configuring payment gateways, Salesforce and third-party integrations, and tax providers. You can also manage Point of Sale data feeds, map fields, and export order files for review or reconciliation.

Note In 2024, Salesforce acquired PredictSpring, a provider of modern retail point-of-sale (POS) software built natively in the cloud. PredictSpring was renamed Retail Cloud and is now called Point of Sale. You may still see references to PredictSpring or Retail Cloud in the Point of Sale app and in our documentation.

• Configure Payment Gateways
  Integrate payment gateways into Point of Sale to securely process customer transactions. Payment gateways authorize and settle payments, ensuring smooth and reliable financial operations. You can configure callback URLs for seamless payment gateway integrations. Compare payment providers and terminal payment gateway processors to find the best solution for your retail business.t
• Set Up Salesforce Integrations
  Integrate Salesforce products and services with Point of Sale so that you can connect your data and workflows. With Omnichannel Inventory (OCI) integration, you can enable buy online, pick up in store (BOPIS) functionality. Also, use the Point of Sale Connector to integrate Salesforce Commerce and Salesforce Service with Order Management System (OMS) and Content Management System (CMS) configurations.
• Set Up Third-Party Integrations
  Point of Sale supports integrations with third-party systems. Connect to external systems, such as gift cards, tax, finance, OMS, and ERP, to create a unified retail experience. Integrating third-party systems streamlines retail operations and ensures data consistency across platforms. This allows retailers to use specialized services and technologies while maintaining a cohesive technology ecosystem.
• Configure Point of Sale Data Feeds
  Point of Sale data feeds streamline data integration, ensuring your retail operations run on accurate and up-to-date information. Configuring data feeds involves managing feeds and setting field mappings, so you can customize the flow of information. Refer to the feed file specifications to ensure data integrity and compatibility with the Point of Sale platform. By configuring data feeds properly, you gain better visibility into your retail business and optimize decision-making.
• Export and Review Order Data
  Point of Sale offers data export options, such as Transaction Log (TLog) Export, Store Inventory Delta Export, and Electronic Journal Data Export. Data exports help retailers analyze transaction data, track inventory changes, and manage electronic journal information. By leveraging these exports, retailers gain valuable insights into their operations, optimize processes, and make data-driven decisions. Use TLog to review and analyze order data.