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Understand User Roles and Permissions
Point of Sale provides distinct roles for corporate and franchise operations.
| Capability | Corporate Admin | Franchise Admin |
|---|---|---|
| Enable Franchise Management | Yes | No |
| Create Franchise Groups | Yes | No |
| View All Stores | Yes | No - Scoped to franchise only |
| Create Franchise Admins | Yes | No |
| Create CMS Users | Yes | Yes - Scoped to their franchise |
| Create Store Associates | Yes | Yes - Scoped to their franchise |
| Access Settings Tabs | Full Access | Limited - Cart Simulator, Monitoring, User Management only |
| View Reports | All stores and franchises | Scoped - Their franchise stores only |
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