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            Configure Email Tags

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            Configure Email Tags

            Email tags in Point of Sale are placeholders for email and print templates that pull specific information from data that are then shown instead of the actual placeholder.

            Example
            Example Using the tag {customer_ship_address} would display the customer’s shipping address. Email Tags are an added convenience that helps save time by automatically customizing information for users and allowing dynamic data to be used.
            Important
            Important Though PS and Email share common Tags, they differ in syntax and are used differently. PS Tags are used exclusively for layouts while Email Tags are used for email and print templates. PS Tags are distinguishable by a colon with letters :ps_store_id while Email Tags have brackets {store_id}.

            Use Email Tags

            1. Create an email template by going to Store Management | Email & Print Templates.
            2. Create a template either from scratch or a pre-configured one.
            3. In the toolbar, click on the PS Tags dropdown and choose which tag you wish to insert. The email template editor indicating the location of the PS Tags option on the toolbar menu.
            4. Once you have all the changes made, save and publish your template by clicking on Publish in the upper right.
            Important
            Important Not all tags are applicable in all the templates, refer to Receipt Print and Email Component Tags by Receipt Section for more information.

            List View and Grid View

            In CMS, there are two ways to display the products in a template - list view and grid view. With the list view, the product information will sit below one another. While with the grid view, the product information will sit vertically and horizontally from each other.

            Note
            Note Share Cart and Share Collection are the only preconfigured templates that support the grid view. All other templates support the list view.

            Email Template with Product List View

            The list view tag renders X number of products.

            The product information (e.g., {ProductTitle}) between the start ({product_template_placehodler_start}) and end ({product_template_placehodler_end}) tags are duplicated for each product. The variables are then substituted with the corresponding product information.

            Specification of a product list using the product template placeholder tag in the email template editor.

            Tag Structure

            {product_template_placeholder_start}   
 
{ProductID}
{ProductUrl}
{ProductImageUrl}
{ProductTitle}
{ProductListPrice}
{ProductSize}
{ProductColor}
{ProductQuantity}
 
{product.CustomString12}
 
{product_template_placeholder_end}

            Dynamic Tags

            For product information, besides the static tags (e.g., {ProductID}), the Email Template also supports dynamic tags (e.g., {product.CustomString12}, dynamic tags use product as prefix to denote).

            The email template editor showing the selection of a dynamic tag from the PS menu.

            These tags can be enabled by going to CMS > Feeds> Field Mappings.

            To enable a tag, map a new/existing source field to the desired target field and the target field will show in Email Template > PS Tags > Products.

            Email Template with Product Grid View

            Email templates with grid views are structured to display a product list in two columns.

            Similar to the list view, the grid view renders X number of products. However, the grid view also allows for different UI treatments of odd (1st product, 3rd product, etc.) and even (2nd product, 4th product, etc.) products. The grid view has an additional tag, {product_template_even_start_1}, which communicates to the platform to access and display the even product's properties in the second column. The products are displayed in their respective columns until there are no more products to display.

            Specification of a product grid using the product template placehodler tag in the email template editor.

            Tag Structure

            {product_template_placeholder_start}

            Odd Products Even Products 
            {ProductUrl1}
{ProductImageUrl1}
{ProductTitle1}
{ProductListPrice1}
{ProductSize1}
{ProductColor1}

            {product_template_even_start_1}
{ProductUrl2}
{ProductImageUrl2}
{product_template_even_end_1}
{product_template_even_start_2}
{ProductTitle2}
{ProductListPrice2}
{product_template_even_end_2}
{product_template_even_start_3}
{ProductSize2}
{product_template_even_end_3}
{product_template_even_start_4}
{ProductColor2}
{product_template_even_end_4}

            {product_template_placeholder_end}

             
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