Pin a post to give more exposure to your most critical information. In your site’s
group and topics feeds, an authorized user can pin up to three posts to the top of the feed. A
pinned post stays in place until an authorized user unpins it. Pinning a post is only available
in Aura sites.
Required Editions
Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited,
and Developer Editions
To assign post pinning permission to a user in a site:
Enable Chatter
AND
Create and Set Up Experiences
To pin a post in a site:
Create and Set Up Experiences
OR
Pin Posts in Feeds
When all permissions are in place, the Pin option appears on a feed
item’s overflow menu in your site’s group and topics feeds. The Pin
option doesn’t appear on a feed item’s overflow menu in the item’s detail view.
To enable post pinning for your org, go to Setup | Chatter Settings, and select Allow post pinning. After post pinning is
enabled, admins, community managers, and group owners and managers can pin posts. Admins can
also assign the Pin Posts in Feeds permission to users through user profiles and permission
sets.
When you pin a post, it appears twice in the feed: where it was posted and in its pinned
position at the top of the feed. You can pin only the posts that were added directly to the
feed. You can’t pin posts that were added through an @mention.
Pinned posts are similar to announcements, with these differences.
Announcements are available only to group feeds. Post pinning is available to group and
topics feeds.
Announcements follow a linear timeline: you post it, and you let it expire. Pinned posts
are more flexible: you can pin posts from the past or the present.
An announcement expires on a set date. A pinned post stays pinned until an authorized
user unpins it.
Only group owners and managers and users with the “Modify All Data” permission can post
and delete group announcements. Admins can choose who is authorized to pin posts.
You can post only one announcement per group feed. Authorized users can pin up to three
posts to the top of a feed.
You can add style to a pinned post with the rich text editor.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.