Hjelpesentermalen har en utadrettet selvbetjeningsportal der gjestebrukere kan søke i kunnskapsbasen etter svar på spørsmål. Det reduserer belastningen på kundestøttepersonalet og gir kundene tilfredsstillelsen av å finne sine egne løsninger.
| Tilgjengelig i Essentials, Enterprise, Performance, Unlimited og Developer Edition |
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