Ti trovi qui:
Connettere l'agente al componente Chat utilizzando un modello di flusso predefinito. Questo flusso contiene la logica per la creazione della sessione, i trasferimenti di conversazione e la verifica utente.
| Disponibile in: Salesforce Classic e Lightning Experience |
| Disponibile in: Enterprise Edition, Performance Edition, Unlimited Edition e Developer Edition |
| Disponibile nelle versioni: Chat ottimizzata con il componente aggiuntivo Einstein for Service, Einstein Platform, Community, Community Plus o Agentforce for Service |
| Disponibile nelle versioni: LWR e Aura |
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