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Con Destacar para preguntar, los usuarios del sitio de Experience Cloud pueden resaltar texto en un artículo de Knowledge y formular una pregunta al Agente de servicio Agentforce basándose en el contexto. Esta función es una alternativa al componente Chat mejorado en su sitio de Experience Cloud.
| Disponible en: Salesforce Classic y Lightning Experience |
| Disponible en: Sitios de Experience Cloud Aura y LWR |
| Disponible en: Chat mejorado con el complemento Einstein for Service, Plataforma Einstein, Comunidad, Community Plus o Agente de servicio Agentforce |
| Disponible en: Enterprise Edition, Performance Edition, Unlimited Edition y Developer Edition con Foundation Edition o Agentforce 1. El acceso a algunas acciones de agentes estándar requiere licencias complementarias adicionales |
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