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Para ayudar a sus clientes, el Iniciador de acciones puede analizar sus interacciones de clientes y encontrar las acciones recomendadas para usted.
| Disponible en: Lightning Experience |
| Disponible en: Ediciones Starter, Professional, Enterprise y Unlimited con los complementos requeridos |
| Permisos de usuario necesarios | |
|---|---|
| Para iniciar acciones: | Conjunto de permisos Industry Service Excellence y Einstein para Innovaciones de servicio |
Para utilizar Acciones recomendadas, asegúrese de que el parámetro de administrador Acciones recomendadas está activado. Consulte Activar acciones recomendadas. En el Iniciador de acciones, active Acciones recomendadas.
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