To assist your customers, enter keywords in Action Launcher to find the recommended
actions.
Required Editions
Available in: Lightning Experience
Available in: Starter, Professional, Enterprise, and
Unlimited Editions with the required
add-ons
User Permissions Needed
To launch actions:
Industry Service Excellence permission set
To use Recommended Actions, make sure the Recommended Actions admin setting is turned on. See
Enable Recommended Actions. On Action Launcher, turn on
Recommended Actions.
To search for an action, enter keywords in the search field, and click
Search.
A list of recommended actions appears.
To initiate a recommended action, click the action from the search results.
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