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          Care Team for Health Cloud Empower

          Care Team for Health Cloud Empower

          The Care Team for Health Cloud Empower component shows all the members of a patient's care team so they can work together in an Experience Cloud site.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          Important
          Important

          Legal Disclaimer for Care Team for Health Cloud Component

          Admins can configure the Care Team for Health Cloud Empower component to display patient contact information to users of Health Cloud and Salesforce sites. Ensure that only authorized users have access to this contact information and that all communications with patients are conducted in compliance with HIPAA regulations.

          Only the members of a patient’s care team can see the Care Team for Health Cloud Empower component for that patient.

          If a patient has multiple care plans, the members of all the associated care teams appear in the component. (Use the Care Plan Selector for Health Cloud Empower to display the patient's care plans.)

          Members’ name, role, and photo are shown by default. Use field sets from the User and Contact objects to add other information to the list or to change the order in which the fields appear. You can also include the care plan owner as a member of the care team and customize the label that describes their role.

          Note
          Note The label for the Phone field of the patient’s contact record doesn’t appear in the Experience Cloud site for the care team list or the care plan selector. Instead, the label appears as Business Phone. However, the value for the field comes from the Phone field and not the Business Phone field.
          1. In your Experience Cloud site’s workspace, select Builder.
          2. On the top-left corner of the page, click Components.
          3. Under Custom Components, select and drag the Care Team for Health Cloud Empower component onto an editable area of the page.
          4. In the property editor, configure the component’s properties.
            • Patient Field Set Name: Enter the name of the field set that contains the fields that you want to display for the patient. The default is HcPatientInfoFields. Since this field set is part of the Health Cloud managed package, you can’t edit it. If you want to display different information, add a different field set and enter its name in this field instead.
            • Team Member Field Set Name: Enter the name of the field set that contains the fields that you want to display for the team members. The default is HcTeamMemberInfoFields. Since this field set is part of the Health Cloud managed package, you can’t edit it. If you want to display different information, add a different field set and enter its name in this field instead.
            • Show labels: Select to show the field’s label.
            • Include owner in list: Shows the care plan owner in the list of care team members when that person is an internal user.
              Note
              Note Queues aren’t supported as care plan owners in Health Cloud.
            • Care Plan Owner Role Name: Enter the label text for the name of the care plan owner role. For example, if a nurse practitioner creates and owns the care plan, you can show Nurse Practitioner as the role instead of the default.
          Example
          Example Sample Care Team List component:

          Example of Care Team List component in the Experience site

           
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