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連絡中心的 FlexCard
連絡中心使用 FlexCard 為連絡中心工作人員提供有關病患詳細資料、健康資訊和保險計畫的重要資訊。FlexCard 是可自訂的範本,可供您設定和設計。

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連絡中心使用 FlexCard 為連絡中心工作人員提供有關病患詳細資料、健康資訊和保險計畫的重要資訊。FlexCard 是可自訂的範本,可供您設定和設計。
提供版本:Lightning Experience 提供版本:含 Health Cloud 的 Enterprise 和 Unlimited 版本 |
「帳戶記錄頁面連絡中心」記錄版面配置已包含以下「FlexCard:進階病患卡片 (HealthCloudPtCardPatientCard)、設定檔卡片 (ContactCenterforHealthCloudProfileCard) 和「成員計畫」卡片 (HealthCloudContactCenterMemberPlanList)。

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