I kontaktcenteret adviserer registreringsalarmer kontaktcenteragenten, når der er en registreringsændring, der kræver øjeblikkelig opmærksomhed. Konfigurer, hvilke registreringsændringer du ønsker at udløse disse advarsler.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise og Unlimited Edition med Health Cloud
Registreringsalarmer viser adviseringer baseret på de konfigurerede regler. Du kan f.eks. konfigurere en advarsel for, hvornår en patients fordelstilmeldingsvindue er Åben.
Når du opretter registreringsadvarslen fra fanen Registreringsadvarsler via Appstarter, viser komponenten Advarsler adviseringen i kontaktcenteret. Komponenten Advarsler er et Flex Card ved navn ServiceExcellenceGenericAlertCard.
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