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連絡中心中的記錄警示
在「連絡中心」中,「記錄警示」會在需要立即注意的記錄變更時通知連絡中心工作人員。設定您要觸發這些警示的記錄變更。

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在「連絡中心」中,「記錄警示」會在需要立即注意的記錄變更時通知連絡中心工作人員。設定您要觸發這些警示的記錄變更。
提供版本:Lightning Experience 提供版本:含 Health Cloud 的 Enterprise 和 Unlimited 版本 |
「記錄警示」會根據設定的規則顯示通知。例如,您可以設定病患福利註冊時段為「未完成」的警示。
當您透過 App Launcher 從「記錄警示」索引標籤建立記錄警示時,「警示」元件會在「連絡中心」中顯示通知。「警示」元件是稱為 ServiceExcellenceGenericAlertCard 的 FlexCard。

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