Skriv Appstyring i feltet Find hurtigt i Opsætning, og vælg derefter Appstyring.
Klik ud for Krisesupportcenteradministration , og klik derefter på Rediger.
I Appindstillinger skal du klikke på Hjælpeprogramelementer (kun desktop).
Klik på Tilføj hjælpeprogramelement.
Skriv Åbn CTI Softphone i søgelinjen, og klik derefter på Åbn CTI Softphone.
Konfigurer egenskaberne som påkrævet, og gem dine ændringer.
Gå til Brugerprofiler, og sørg for, at brugerens profil i Administration af Krisesupportcenter er i kolonnen Valgt.
Gem dine ændringer.
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