您在此处:
为危机支持中心管理应用程序启用增强时间线
如果您尚未在贵组织中启用增强时间线,请为危机支持中心管理启用此功能,以为用户提供按时间顺序排列的客户互动历史记录视图。增强时间线是一个交互式组件,显示过去的参与、参与主题和个案。用户也可以创建和更新记录。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
您在此处:
如果您尚未在贵组织中启用增强时间线,请为危机支持中心管理启用此功能,以为用户提供按时间顺序排列的客户互动历史记录视图。增强时间线是一个交互式组件,显示过去的参与、参与主题和个案。用户也可以创建和更新记录。
适用于:Lightning Experience 适用于:带 Health Cloud 的 Enterprise 和 Unlimited Edition |
| 所需用户权限 | |
|---|---|
| 要使用危机支持中心管理应用程序 | 管理危机支持中心管理应用程序 |
您可以自定义时间线,以满足您的独特需求。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.