With contact tracing, public health organizations can use data to track the spread of
disease, gather details from exposed people, and recommend care plans and services. Set up the
objects, metadata type, and queue for contract tracing.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
Tracing and contacting people who possibly were exposed to an infected person is one of
the most efficient ways of fighting widespread community infection. You can see the exposed
contacts for each person right from the patient record. Salesforce recommends making contact
tracing functionality available only to users who are trained on privacy best practices. We
recommend that you share contact tracing data only on a need-to-know basis.
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