If you’re extending the Health Cloud console with Experience Cloud sites, the first
step to set up a site is to enable digital experiences.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
Note Salesforce Experience Cloud provides the collaboration support
for Health Cloud. Some of the collaborative features are available only when you enable
Experience Cloud and create a site.
Experience Cloud lets care coordinators, patients, insurance plan members, and care
teams collaborate in a private site. Although all Health Cloud users share the site, access
to information is restricted through the security that surrounds each individual care plan.
So a patient or member can only see information or communication related to his or her
specific care plan.
Note Once you enable digital experiences, you can’t turn it
off.
From Setup, enter Digital Experiences in the Quick Find box,
then select Digital Experiences | Settings.
Select Enable Digital Experiences.
Your digital experiences domain is shown. It includes your My Domain name in the
format MyDomainName.my.site.com for production
orgs.
Click Save, and make sure that you click
OK on the confirmation message page to enable the Experience
Cloud site.
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