Before you configure a use case, create a Einstein Discovery model and deploy the
generated predictive model. If your use-case requires features to be computed in real time,
configure an Apex class with the feature extraction logic. Determine the objects and fields that
you want to store the computed features and prediction results in.
Required Editions
Available in: Lightning Experience
Note You can also configure predictive use cases for machine learning models built in Amazon
SageMaker. These models have their prediction platform set as Data Cloud, and predictions
are processed in batches. Before configuring a use case for a SageMaker model, set up your data in SageMaker and connect the SageMaker model with Data Cloud to
define the prediction criteria for your use case.
Create an Insights & Predictions model for your use case. See Create a Model.
Deploy the predictive model to a prediction definition. See Deploy Models.
If you want to compute features in batches, add a supplemental dataset when mapping the
model’s variables. For information about mapping model variables and adding a supplemental
dataset, see Map Model Variables.
When the feature input type is Batch Input, features from the supplemental dataset are
used.
If you want to compute features in real time, configure an Apex class to implement the
interface for a feature extractor. For information about configuring an Apex class, see
Adding an Apex Class.
Identify the objects and fields in which you want to store the computed features and
prediction results.
If you don’t want to save computed features and predictions results in the required
fields of standard objects, create a custom object without any required fields.
Note The AI Accelerator facilitates the reuse of deployed predictive
models across various use cases, streamlining the application and broadening the impact of
existing models. Einstein Discovery (ED) supports the deployment and configuration of unused
models for new use cases. Einstein Data Cloud (EDC) uses specified sorting criteria to sort
results. The UI provides tooltips and examples to guide users through the sorting process.
See Create an Einstein Discovery Model.
Example A mobile service provider wants to predict the likelihood of a customer switching to
another service provider. The service provider’s Salesforce admin:
Creates an Einstein Discovery model for the use case with the analysis type as Insights
& Predictions.
Deploys the generated predictive model to a new predictive definition.
Configures an Apex class for computing features in real time.
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