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Assign Permissions to Taxpayer Portal Users

Assign Permissions to Taxpayer Portal Users

Assign the permission set license and permission sets that taxpayer community users need to access the taxpayer portal.

Required Editions

View supported product editions.
User Permissions Needed
To assign permission sets and groups: Manage Profiles and permission sets AND Assign permission sets

Before you assign permissions, make sure that the taxpayer portal site is created. See Create the Taxpayer Portal Site.

Each taxpayer portal user needs a permission set license and two permission sets to access the portal and interact with the Agentforce agent. Assign these permissions to users individually or through your org's user provisioning process.

  1. From Setup, in the Quick Find box, enter Users, and then select Users.
  2. Select a portal user.
  3. In the Permission Set License Assignments section, click Edit Assignments.
  4. Assign Public Sector Tax and Revenue for External Community, and then click Save.
  5. In the Permission Set Assignments section, click Edit Assignments.
  6. Assign these permission sets, and then click Save.
    • Prompt Template User. Required for AI-powered features in the portal.
    • Public Sector Tax and Revenue for External Community. Grants access to the taxpayer portal and its data.
  7. Make sure that each portal user has access to the Tax and Revenue data space in Data 360.
    1. From Setup, in the Quick Find box, enter Data Spaces, and then select Data Spaces.
    2. Open the data space you created for tax and revenue.
    3. Click Data Cloud Space Management, click Edit, and confirm that the portal user’s permission set is selected.
 
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