納入商品インタラクティブ階層を使用して、納入商品のコンポーネント (車両の予備部品や付属品など) の階層をツリー状のグラフで簡単に追跡します。サービスマネージャーと技術者は、納入商品とその子納入商品間のリレーションを特定し、ライフサイクル全体にわたって納入商品の詳細を監視できます。また、納入商品をすばやく置き換えて再配置することもできます。ユーザーはデスクトップまたは Salesforce Field Service Mobile アプリケーションでアセットインタラクティブビューを使用できます。
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