Пользователи автотранспортных компаний могут отслеживать общедоступные жалобы, касающиеся транспортных средств, активов, финансовых счетов и других продуктов клиентов. Используйте поле «Ссылочная запись» в объекте «Общедоступная жалоба», чтобы связать сведения о жалобе с этими объектами. Отслеживайте ключевые сведения, например, тип жалобы, дату инцидента, статус и приоритет.
Требуемые версии
Доступно в версиях: Lightning Experience
Доступно в версиях: Enterprise Edition, Unlimited Edition и Developer Edition.
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