Configure Interest Tags for Automotive Cloud

For example, sales personnel working on leads can use Interest Tags to quickly capture information about the potential customer. If the customer is interested in off-road driving, or they prefer matte colors, sales reps can quickly browse the relevant tag categories and either select an existing tag or create a tag.

Or, service agents referring to Vehicle records can browse tags related to maintenance history, type of repairs done, and type of issues frequently observed. Tagging vehicle records with relevant information can help other agents or sales managers looking at the vehicle’s performance.

A sales relationship manager at a dealership can also use interest tags on Account or Contact records to tag customers with their hobbies or key characteristics. Tagging makes it easy for all users who share records and can quickly gather common information.

• Set Up Interest Tags for Automotive Cloud
  Enable Topics and give your users the required permissions to create, edit, and delete interest tags and tag categories.
• Create Categories and Interest Tags for Automotive Cloud
  To create an interest tag dictionary for Automotive Cloud, create categories and subcategories, then create tags within those categories.