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在 Automotive Cloud 中设置工作类型
工作类型组会识别您提供的服务类型。例如,作为原始设备制造商,您可以为服务中心和经销商提供的服务创建多种工作类型。在 Automotive Cloud 中,为“试驾”创建单个工作类型组记录。当用户为潜在客户或业务机会安排试驾时,计划流会自动将用户引导至试驾的相关资源和时间段。为车辆服务创建多个工作类型组记录,例如车辆全面维修、车轮和轮胎定位、零件更换等。当用户为车辆计划服务预约时,计划流允许用户选择所需的工作类型。

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工作类型组会识别您提供的服务类型。例如,作为原始设备制造商,您可以为服务中心和经销商提供的服务创建多种工作类型。在 Automotive Cloud 中,为“试驾”创建单个工作类型组记录。当用户为潜在客户或业务机会安排试驾时,计划流会自动将用户引导至试驾的相关资源和时间段。为车辆服务创建多个工作类型组记录,例如车辆全面维修、车轮和轮胎定位、零件更换等。当用户为车辆计划服务预约时,计划流允许用户选择所需的工作类型。
| 适用于:Enterprise、Unlimited 和 Developer Edition |
| 所需用户权限 | |
|---|---|
| 要创建工作类型组: | 对工作类型组拥有创建访问权限 |
请确保 Salesforce 管理员已将类别字段添加到工作类型页面布局。

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