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            Assign Connected Vehicle Service Processes to Catalog Categories

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            Assign Connected Vehicle Service Processes to Catalog Categories

            Group the service process products in your service catalog. Create catalog categories for service process products based on the service agent groups that the products are relevant for. Organize your service processes by assigning them to catalog categories.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.
            User Permissions Needed
            To assign service processes to catalog categories: Product Catalog Management Designer
            1. From the App Launcher, find and select Product Catalog Management.
            2. Click Catalogs.
            3. On the catalogs list view page, click ServiceProcessesProductsCatalog.
            4. Click Categories.
            5. Click Create Category.
              1. For name, enter Customer Engagement.
              2. Enter a description.
              3. Save your changes.
            6. Similarly, create a category with the name Emergency Assistance to group service processes such as Remote Door Lock and Unlock and Remote Ignition Control.
            7. From the App Launcher, find and select Product Catalog Management.
            8. Click Catalogs.
            9. On the catalogs list view page, select ServiceProcessesProductsCatalog.
            10. Click Categories.
            11. In the Categories section, click Customer Engagement.
            12. On the Category page, click Related.
            13. In the Products section, click Assign Products.
            14. Find and select the Remote Notifications and Alerts service process product.
            15. Click Next.
            16. Save your changes.
            17. Repeat steps 11–16 to assign the Remote Door Lock and Unlock and Remote Ignition Control service process products to the Emergency Assistance category.
             
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