Loading
Feature Disruption - Service Cloud VoiceRead More
Feature degradation | Gmail Email delivery failureRead More
Automotive Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Create a Qualification Rules Procedure for the Connected Vehicle Service Processes

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automotive Cloud

            Create a Qualification Rules Procedure for the Connected Vehicle Service Processes

            A qualification rules procedure uses an expression set and a context definition to evaluate the qualification of a service process product. In the expression set version, when you design the expression set, use the decision table created for determining service process product eligibility as the lookup table. Use the context definition’s tags for nodes and attributes as the list variables in the expression set’s steps.

            Required Editions

            Available in: Enterprise, Unlimited, and Developer Editions.
            User Permissions Needed
            To create a qualification rule procedure: Product Catalog Management Designer
            1. From the Product Catalog Management app’s home page, click Qualification Rule Procedures.
            2. From the Qualification Procedures list view page, click New.
            3. Specify these details.
              1. For Name, enter RemoteActionQualificationProcedure.
              2. For Usage Type, select Product Qualification.
              3. For Context Definition, select VehicleOwnerAgentContext.
              4. Save your changes.
            4. From the Qualification Procedures list view, click the RemoteActionQualificationProcedure qualification rule procedure.
            5. To open the qualification procedure in the expression set builder canvas, click the qualification procedure under Qualification Procedure Versions.
            6. On the Expression Set Builder canvas, click the plus icon, and then select Evaluate Qualification for a qualification rule.
              You can also drag the element from the Elements panel.
            7. For Lookup Table Details, select RemoteActionsSvcProcessEligibilityTable.
            8. Select context definition tags as values for the ProductId, Department, and Rating input parameter values.
            9. Select context definition tags as values for the IsQualified and Reason output parameter values.
             
            Loading
            Salesforce Help | Article