Remote Door Lock and Unlock for Vehicles

Help customer service representatives lock and unlock vehicle doors remotely in real time. Set up a service process for the remote door lock and unlock action and add the process as an action in the Action Launcher. Work with your integration team to get the latest status of all doors in a vehicle, and send an external request to remotely change the vehicle door status during an emergency. Customer service representatives can help drivers when they’re locked out of their vehicles, when the doors malfunction, or when they’re in an accident.

Configure integration definitions, flow orchestrations, and Omnistudio components to help the service representatives quickly launch the action. Customize the remote action configuration to extend it for other business requirements.

You can also set up telemetry definitions and telemetry action definitions for a large number of configurations. See Telemetry Definition and Action Management.

• Omnistudio Components for Remote Actions
  The Remote Vehicle Door Lock and Unlock service process uses multiple Omnistudio components that help users remotely lock or unlock doors from a Vehicle record page.
• Set Up Vehicle Door Lock and Unlock Remote Action
  Configure a remote action for locking and unlocking vehicle doors. Modify Omnistudio components, set up an integration definition, create a service process definition, and create an action deployment so that service agents can perform the remote action from a Vehicle record page.